EXCHANGE AND RETURN POLICY

 

Our request

Our products are hand block printed with azo free and natural dyes by our artisans, there are some off printing, registration marks, joining marks, and patches in solid colour will always come, and these miss print and imperfection is beauty of hand block printing.

For perfect printing please buy screen printed products, as in hand block printing, perfect printing will not achievable, until unless we are printing master piece or museum piece.

Policy

Unfortunately we don’t offer you a refund or exchange as the sales of our products are linked to a cause.

 

In case you receive a product with a manufacturing defect kindly get in touch with us immediately same day. We will request you to kindly email us on info.awdheshkumar@gmail.com, the photographs of the defective product and appropriate action will be taken by our customer care team thereafter.

 

Product should be returned unused, in their original packaging along with the price tags, labels,packing, and barcodes, invoice copy defined as essentials. If any product is returnedwithout the essentials, the product shall not be accepted for return.

 

Products under promotions/sale/discounts will not be accepted for returns.

You will need to cover the shipping costs for returning an item (except for defective/incorrect items).

Products that are eligible for return, can be returned within 7 days of receiving the merchandise. 

 

REFUNDS

Once we have received and inspected your item, we'll inform you via email if the return is successful within 3 working days. After which, a credit will automatically be applied to your credit card or original method of payment within 14 days.

Shipping costs are non-refundable.